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Contact us by:

EMAIL US

PHONE:
949-716-0500

Our Customer Service hours are typically Monday thru Saturday 9AM to 3PM Pacific Time.

 


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Payment Terms

We accept Visa, MasterCard, Discover and American Express.
We do not accept personal checks for online purchases.
All amounts include shipping, handling and tax if applicable.
As a California business, we will charge the current sales tax to any buyer whose shipping/billing address is in California as required by law, unless it is previously determined that you are exempt from paying sales taxes.

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Shipping and Handling

We ship by UPS. Shipping costs are based on the total combined weight of your order and your location.
We generally ship within 48hours after an order is received.
We keep our online inventory continuously updated, all products listed as available on our website will be immediately available to ship, in the rare occasion that it is not we will contact you via email immediately and ask how you would like to proceed.
We are not responsible for loss or damage to items once they have been shipped. Therefore we recommend buyers elect shipping insurance for their purchases.

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Returns and Refunds
If you are not happy with your purchase and would like to return it, please contact us within 5 business days of receiving your item. We will issue you an RMA number for the return.
Returns will not be accepted without an RMA number.
Buyer is responsible for shipping costs for returned merchandise.
We do not refund Shipping and Handling costs for returned items.
Items must be returned in the same condition as received. Tags must still be attached to clothing. Boxed items must be returned in the original box.
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Contacting Us
If you need to contact us with any question, you can email us!
We respond to all emails within 24 hours.
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Privacy Policy


Frogs, Frills and Daffodils promise that we will not give any of your information to any third-party companies and agencies.

All personal information we receive is used for internal purposes only. We will never sell or lease any of your personal information at any time. You will never receive solicitation from any third-party as a result of your visit to ffdkids.com. If you receive spam from anyone that identifies itself in anyway with ffdkids.com, or you feel that you have received unsolicited e-mail from ffdkids.com forward it to our abuse department at abuse@ffdkids.com.

For further information and the full details of our privacy policy, please click here

If you have any questions, feel free to drop us an E-mail.
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