The Security of Your Personal Information

What Personal Information We Collect
As set forth in more detail below, Frogs Frills and Daffodils (herein after called " ffdkids.com" or "We") collects personal information that you provide when using the FFDKids.com web site ("Site"). This information includes your first and last name, email address and a password when you create your FFDKids.com account. You can browse this Site without creating an account, but you will need to create an account when you purchase something and to utilize some other FFDKids.com services. We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity.

FFDKids.com does not intentionally collect personal information about children under the age of 13. If you are under the age of 18 but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by the FFDKids.com Terms of Use. Children under the age of 13 may not use this Site and parents or legal guardians may not agree to the FFDKids.com Terms of Use on their behalf. If you do not agree to (or cannot comply with) any of the FFDKids.com Terms of Use, do not use this Site.

Purchase Information
When you make a purchase from FFDKids.com, we collect your name and payment method information, (credit card information). We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s).

Services Account Information
We collect personal information from customers who wish to use any of the FFDKids.com services, including but not limited to, FFDKids.com's Photo Center, DVD Rentals, Music Downloads, Gift Registry, Pharmacy and Vision Centers. In order to use these services you must provide your email address and password or create an account at FFDKids.com.

Cookies and Other Computer Information
When you visit FFDKids.com, you will be given the opportunity to have a permanent "cookie" (a small text file) stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit this Site so we can enhance and customize your online shopping experience.

You can choose to browse on FFDKids.com without cookies, but without these identifier files you will not be able to complete a purchase or take advantage of certain features of this Site. These features include storing your shopping cart for later use and, in the future, providing a more personalized shopping experience. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

We also collect certain technical information from your computer each time you request a page during a visit to FFDKids.com. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to this Site and will not sell or rent this information to any third parties.

Contacting FFDKids.com
We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using this Site.

Other Times We May Collect Personal Information
From time to time, FFDKids.com may conduct surveys and contests via this Site, email, or other media. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.

Information we collect on FFDKids.com may be used to enhance your shopping experience in the following ways:

Deliver merchandise and services that you purchase online
Register you as a member of FFDKids.com
Prevent fraud and bill you for your purchases
Confirm your orders
Respond to your customer-service inquiries or requests
Communicate great values and featured items to you
Find and stock the products you want
Customize your shopping experience

When and With Whom We Share Your Personal Information

We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers; providing customer service; enhancing and improving customers' shopping experience; enabling access to our partners' web sites; providing a personalized shopping experience; preventing fraud; and completing payment method processing.

Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law.

How You Can Control the Use of Your Personal Information

You can modify or delete your personal information anytime. Simply go to Your Account. Log in with your email address and password, then edit or delete whatever information you wish.

Do not share your FFDKids.com password with anyone. Other than on this Site, FFDKids.com will never ask you for your password.

How We Protect the Security of Your Personal Information

The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet

FFDKids.com has also obtained a digital certificate from Comodo Security Services, Inc., a leading provider of Internet trust services. When you enter a secure portion of this Site (which is any page containing any of your personal information), an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small popup window displaying site-security information will appear. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to a FFDKids.com web server, not to some unknown or unauthorized server.

Ultimately, your personal information is protected by the password you created when you created an account at FFDKids.com (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of FFDKids.com will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to Your Account. Log in with your email address and password, then click "Change Name, Email & Password" and enter a new password.

How You Can Decide What Marketing Communications You Receive From Us

FFDKids.com may from time to time send you email messages or other forms of marketing communications describing new items, featured merchandise and great values. You can choose to stop receiving any marketing emails from us at any time. Simply go to Your Account, sign in, click "Newsletter Email Preferences" and remove the check in the box next to the online email newsletter(s) you would no longer like to receive. Please allow up to 10 days for us to process your request. If you would prefer to stop receiving other forms of marketing communications from us, please follow the directions on the marketing materials from us or contact our Customer Service department.

The only email messages you will receive from FFDKids.com when you elect not to receive marketing emails will be to confirm any purchases you make on our site, let you know your order has been shipped, respond to your Customer Service inquiries and to answer any other questions you may have about our site. In addition, we may also need to send operational emails to inform you of any changes to our site that might affect your personal information, or to announce product recalls.


More About Your Privacy

We realize that making purchases at FFDKids.com, or any other web site, requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address, and credit card account information, in addition to any other personal information that can be linked to you, personally.

We believe that you have a right to know, before shopping at FFDKids.com or at any other time, exactly what information we might collect from you, why we collect it and how we use it.

We do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit.

FFDKids.com may provide links to certain third party web sites. Except as noted otherwise, This Privacy Policy applies only to activities conducted and personal information collected on this FFDKids.com web site. Other web sites may have their own policies regarding privacy and security.

Changes to the FFDKids.com Privacy Policy

This Privacy Policy was last updated on November 26, 2004. We reserve the right to change, modify or amend this policy at any time. Please check our Privacy Policy periodically for changes. Use of this FFDKids.com web site after modification implies that you consent to this Privacy Policy as modified.